At Swing Decision, customer satisfaction is important to us.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in original packaging
- Proof of purchase is required
Damaged or Wrong Item
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.
We will arrange a replacement or refund where applicable.
Non-Refundable Situations
Refunds or returns may not be accepted if:
- The product has been used or damaged after delivery
- The request is made after the return period
- The item is returned without original packaging
Refund Process
Once your returned item is received and inspected, we will notify you regarding approval of your refund.
Approved refunds are processed within 5–10 business days depending on your payment method.
Shipping Costs
Customers may be responsible for return shipping costs unless the product was defective, damaged, or incorrect.
Order Cancellation
Orders can only be canceled before they are shipped.
Contact Us
For return or refund requests, please contact us:
Website: swingdecision.shop
Email: swingdecision.shop